Privacy Policy

Who we are

Our website address is: https://www.blownaway-balloons.co.uk/

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Payments

When you place an order you are required to pay a booking fee/deposit to secure the booking for you. By doing so you have made a legally binding contract to purchase the goods, if you then change your mind you have broken the contract and must forfeit your booking fee/deposit and the remaining balance if it’s cancelled within 4 weeks of the occasion date.

Cookies

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Balloon Care

Balloons react to temperature, please don’t leave balloons in a hot car – helium expands in the heat and this could cause your balloons to pop! We recommend that you use air conditioning in your vehicle when transporting balloons on a hot day. If your balloons get rained on and start to droop, don’t worry – they’ll float again when dry. When helium-filled balloons are taken into the cold, they will temporarily deflate and will re-inflate again when warm (We don’t advise them being left in an outdoor room overnight)

Child and Pet Precautions: Balloons are not a toy and uninflated or burst balloons can present a choking hazard and should never be left with children under the age of eight without supervision. Store balloons away from pets to ensure that they cannot get themselves tangled with balloon ribbons or accidentally ingest popped balloons or their decorative contents such as confetti, feathers, or other materials. If a balloon pops, clear away any broken balloons and it’s decorative contents (if applicable) immediately.

Balloons and the Environment: Once your balloons have served their purpose, cut the end of the balloon with scissors to remove any air or balloon gas then dispose of it in the bin. NEVER release balloons into the environment as released balloons become litter and can get caught up in trees or power lines.  Remember – Pin It and Bin It

Balloons and Allergies: Most balloons are made of natural rubber latex and may cause allergies, please look out for symptoms in case of allergies and seek immediate help.

Inhalation of helium: Inhaling helium can be dangerous and it is not recommended, it can deprive your body of oxygen and can result in a fatality.

Balloons and Ceilings: Lights, paint textures, irregular surfaces and even static can all pop balloons therefore if you are planning on placing your balloons on a ceiling, ensure that you test it first.

Latex balloons and Oxidization: Clear balloons become cloudy quickly when exposed to heat and sunshine and coloured balloons will take on a matte appearance.

Balloons can Pop: Once the balloons leave our door or we have left the venue they are out of our control. We use the highest quality balloons and take every precaution necessary with your balloons to ensure they last through your event.

Hired Products

We hire certain products for your celebration occasions, a retainer fee will be taken to ensure that products and framework are working and in the same condition as they were when they were hired to you. Any damages would be liable to additional costs to cover the replacement/repair of that item.